

Our brokers are members of Credit Ombudsman Service Limited (COSL) and the Finance Brokers Association of Australia Limited (FBAA), so you can rest assured you’re dealing with accredited people.

Home Sweet Home Loan's brokers are members of the Credit Ombudsman Service Limited (COSL). COSL provides an independent and impartial external dispute resolution service to clients of COSL members. The availability of this service ensures peace of mind for consumers, as it provides a free and simple method to resolve any dispute that arises.
For more information visit the COSL website at http://www.cosl.com.au

Home Sweet Home Loan's brokers are Accredited Members of the FBAA. The FBAA is Australia's leading membership body for finance broking professionals, providing standards and guidelines to promote professional practice standards in sourcing domestic and commercial funding in the finance/mortgage broking industry. Membership of FBAA requires the members to meet strict criteria. Members are required to: abide by the FBAA's Code of Conduct, utilise an approved External Dispute Resolution Service, provide compliance training to staff, meet educational and/or experience criteria and hold Professional Indemnity Insurance. These requirements help to ensure members are professional organisations, and provide peace of mind for customers.
For more information visit the FBAA website at http://www.fbaa.com.au